All online orders are final and cannot be cancelled or changed once the order has been placed.  Customers are fully responsible for making sure that the order is placed with the desired location and picked up at the designated time. There are no refunds for orders that are not picked up nor will orders be replaced or remade because of failure of the customer to pick up their order at designated time.  ready times are approximations and can be delayed due to high demand. It is sole responsibility of customers to check their orders before leaving the restaurant.